Terms of Service

1. Introduction

Welcome to everBetter. These Terms of Service ("Terms") govern your use of our website at everbetter.site and the services we provide, including custom website development, business systems, API integrations, and AI-powered solutions.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services

everBetter provides the following services:

• Custom website design and development
• Business systems and workflow automation
• Data visualization and dashboards
• API integrations (WhatsApp, Google, Airtable, etc.)
• AI-powered solutions (chatbots, RAG systems, database queries)
• Ongoing support and maintenance (paid plans)

Specific deliverables, timelines, and pricing will be outlined in individual project proposals or agreements.

3. Project Process

3.1 Quotation and Agreement

Before commencing any project, we will provide a detailed quotation outlining the scope of work, deliverables, timeline, and pricing. Work will only begin upon your written acceptance of the quotation.

3.2 Client Responsibilities

To ensure successful project delivery, you agree to:

• Provide accurate and complete information, content, and materials as required
• Respond to requests for feedback and approvals in a timely manner
• Designate a primary point of contact for project communications
• Ensure you have the rights to use any content you provide

3.3 Revisions

The number of revision rounds included will be specified in your project agreement. Additional revisions beyond the agreed scope may incur extra charges.

4. Payment Terms

• Payment schedules will be outlined in individual project proposals
• Typically, a deposit is required before work commences
• Final payment is due upon project completion and before handover of final deliverables
• All prices are quoted in Brunei Dollars (BND) unless otherwise specified
• Late payments may result in project delays or suspension of services

5. Intellectual Property

5.1 Client Content

You retain ownership of all content, materials, logos, and trademarks you provide to us. You grant us a license to use these materials solely for the purpose of completing your project.

5.2 Deliverables

Upon full payment, you will own the custom code, designs, and content created specifically for your project. However:

• We retain the right to use general techniques, skills, and knowledge gained during the project
• Third-party components (libraries, frameworks, plugins) remain subject to their respective licenses
• We may showcase the completed project in our portfolio unless otherwise agreed in writing

5.3 Our Materials

We retain ownership of our proprietary tools, templates, and methodologies used in delivering services.

6. Confidentiality

We agree to keep confidential any proprietary information you share with us during the course of our engagement. This includes business strategies, customer data, and technical specifications. This obligation does not apply to information that is publicly available or independently developed.

7. Support and Maintenance

Post-launch support and maintenance services are available through paid support plans. These plans may include:

• Bug fixes and technical support
• Content updates
• Security updates and patches
• Performance monitoring

The specific terms of support will be outlined in a separate support agreement.

8. Warranties and Disclaimers

We warrant that:

• Our services will be performed in a professional and workmanlike manner
• Deliverables will substantially conform to the agreed specifications

However, we do not warrant that:

• The services will be uninterrupted or error-free
• The deliverables will achieve specific business results
• Third-party services or integrations will remain available or unchanged

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVERBETTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OUR SERVICES.

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific project giving rise to the claim.

10. Termination

Either party may terminate a project agreement with written notice if:

• The other party materially breaches these Terms and fails to cure within 14 days of notice
• The other party becomes insolvent or ceases operations

Upon termination:

• You will pay for all work completed up to the termination date
• We will deliver all completed work and materials
• Each party will return or destroy confidential information of the other party

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Brunei Darussalam. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Brunei Darussalam.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the modified Terms.